Instrument Maintance


Annual On-site GC Instrument Service Contract

Scope:

  1. One Preventive Maintenance (PM) GC Instrument Service with free consumable and supply parts replacement;
  2. One Emergency Instrument repair on-site with cost of predetermined part replacement;
  3. Emergency instrument on-loan program option available;
  4. One year GC consumables and columns supply discount 25% off;
  5. Free tech support of method development, instrument troubleshooting by phone, and 30day no obligation trial GC columns;
  6. Onsite GC instrument skill improvement training

Quality of Service*:    Pass GC instrument validation test: pressure, flow, temperature, retention time, peak shape, signal, data acquisition

Internet/LAN connection or computer related problems excluded

Applied GC Brand: Agilent, Shimadzu, Thermo, Perkinelmer

Responding time: Repair: Calling for service first, confirm the on-site visit schedule within 24-72 hours

PM: calling for service first, confirm the on-site visit schedule within 4 weeks

Warranty period: 30day of parts, 90days of labor

Service Contract: Annual contract, $2400/instrument

Service Site Distance: within 200miles drive distance from Newark, DE, USA

Term: Contract by PO, prepay, USD

Cost of repair parts: Pre-quote

Instrument on-loanPre-quote. Brand: Agilent, Shimadzu, on weekly base

Contact Info: Phone: 302-533-5646, Mr. Zhang, Email: info@gs-tek.com

 

* Legal Declaration: GS-Tek assumes no responsibility to guarantee repeat or success of customer applications, neither to carry original instrument manufacturer warranty

 

 

Annual On-site LC Instrument Service Contract

 

Scope:

  1. Two times of Preventive Maintenance (PM) LC Instrument Service with free consumable and supply parts replacement;
  2. One Emergency Instrument repair on-site with cost of predetermined part replacement;
  3. Emergency instrument on-loan program option available;
  4. One year LC consumables and columns supply discount 25% off;
  5. Free tech support of method development, instrument troubleshooting by phone, and 30day no obligation trial LC columns;
  6. Onsite LC instrument skill improvement training

Quality of Service*: Pass instrument validation test: pressure, flow, temperature, retention time, peak shape, signal, data acquisition

Internet/LAN connection or computer related problems excluded

Applied Brand: Agilent, Shimadzu

Responding time: Repair: Calling for service first, confirm the on-site visit schedule within 24-72 hours

PM: calling for service first, confirm the on-site visit schedule within 4 weeks

Warranty period: 30day of parts, 90days of labor

Service Contract: Annual contract, $3000/instrument

Service Site Distance: within 150miles drive distance from Newark, DE, USA

Term: Contract by PO, prepay, USD

Cost of repair parts: Pre-quote

Instrument on-loanPre-quote. Brand: Agilent, Shimadzu, on weekly base

Contact Info: Phone: 302-533-5646, Mr. Zhang, Email: info@gs-tek.com

 

* Legal Declaration: GS-Tek assumes no responsibility to guarantee repeat or success of customer applications, neither to carry original instrument manufacturer warranty